Where do you set the bar for I.T.
You have I.T. Support Right?
- Would you say they are good?
- But what does good look like to you?
- Where do you set the bar for good?
If you are like most businesses we speak with then Good Means:
- They Answer the Phone when you call
- They fix things when they break
- Things are fine everything is working
- They don’t charge alot***
***(Most business don’t truly understand the full cost of technology)***
That is a very low bar for I.T. Support Let us Show you what Good Looks Like
Let’s Start a Conversation
Things have changed!
There is no doubt with the recent pandemic that things have changed.
If your business is going to survive you are going to have to change too.
Technology was as the forefront as the unsung hero. Without a proper continuity plan most businesses did what they had to get employees to work from home.
Without proper continuity plans businesses were flying by the seat of their pants.
Were you prepared?
You are not alone, many small businesses do not have business continuity plans or work from home policies.
It is very clear that after this event we are all in a new reality. Businesses are thinking about moving some, most or all of their employees remote.
That means a shift in technology, Is your business prepared?
Start to see the GAPS
When we start to explain the Underdog Computer and Network Support Way of doing businesses Business Owners begin to see GAPS or Cracks in the I.T. service they currently get.
Did your I.T. provider prepare you for Business Interruptions?
Did you find it difficult getting your employees working from home?
Did you have difficulty communicating with employees and customers during COVID-19?
How comfortable you are prepared for the next event?
Are you Starting to see the GAPS?
The Underdog Way
Underdog Computer and Network Support is different than any I.T. Company you will do business with in Stroudsburg, Poconos, Lehigh Valley and the Wilkes Barre/Scranton Area .
We are not like the computer repair place down the road. We don’t focus on “fixing broken things” we focus on business processes. We do that by getting to know our clients. What they do, How they do it, and Why they do it. This helps us fit technology to their business instead of fitting their business to technology.
We also perform what we like to call Business Technology Reviews. By performing these we help adhere our clients to industry standards such as HIPAA, PCI, SOX, and IRS PUB 1075 and Frameworks such as NIST. We provide a truly proactive relationship by creating Budget Roadmaps for the client to follow. When we do this, our clients understand the true cost of technology and be able to make better choices for their business. This keeps them safe, productive, and future proof.
Client Testomonials
We found it very easy to work with Carmine. He gave a very clear and professional quote, he has been promptly responsive in all communications, and the network is working great. I feel very good about using his company for any future IT needs for our business.
Barton Heights had a very successful computer upgrade due to Carmine. I met with him 2-3 months before the project and he gave us an estimate of the entire upgrade process involving 31 computers and a server. He advised us and placed the order. He also worked with us and ended up revising the estimate twice to completely satisfy our computer upgrade needs. He added true value to his service as he was willing to perform the upgrade in the evening when we were closed to minimize our down time as we are a paperless business and rely 100% on our computers. Carmine stepped up and took care of those problems as well, even though that was not his responsibility. He always responds quickly to any issue that occurs. I would highly recommend him to anyone!
I HAVE WORKED WITH CARMINE FOR MANY YEARS. HE HAS DONE EVERYTHING FROM NETWORK SERVER INSTALLATION TO PROGRAM TROUBLESHOOTING. HIS QUALITY OF WORK AND KNOWLEDGE ARE OUTSTANDING. YOU CAN ALWAYS COUNT ON CARMINE TO WORK HARD FOR YOU.
Carmine makes you feel that you are his first concern if you have a Server down or you have a small printing question. We have been with Carmine for 16 years and have only received quality service.
Thank you Carmine. Will recommend you from the rooftops.
12 years in business and I have been there and done that with other IT / Computer biz, and finally found one that listens, asks questions, and comes up with a plan.
If you are having issues or just want to see if there are options for and avenues of improvement for your computer / networking needs, checkout Underdog Computer and Network Support LLC.
There are some others that are good, but I cannot express the difference enough - they actually get it! Every business IS different with different needs and processes, and they take the time to find what is best for you instead of what they think is best for you!
Thank you, Carmine J. Corridore, for allowing me to have a stress free vacation this year! I look forward to working with you in the near future for some serious upgrades!
"Underdog Computer and Network Support are amazing. They go over and above to help the small business owner Thank you Carmine for all you do"
Underdog Came out to install our Phone System. They made a complicated process easy. Brian Davis, Full Circle Removal.
We have used Underdog Computer and Networking for business and personal use. We have found them easy to schedule an appointment, very responsive, professional, and quick to isolate the problem and/or identify our real need. We highly recommend Underdog.
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Underdog In the Community
Carmine J. Corridore; President of Underdog interviewed by Community Leader
Carmine J. Corridore; President of Underdog. Presenting as part of a 3 person Panel for The Lehigh Valley and Pocono Chamber of Commerce
