What’s Beneath the Surface?
A Managed CIO:
- Identifies Risks: By concentrating on business processes not just technology support we can Identify Risks
- Steer Technology: We make the best use of the technology that is right for your business
- Identify and Adopt new Technology: Stay ahead of your competitors, we analyze and identify technology trends that help you
- Manage Technology: We support the technology you have and help you get the best return on investment
Start to look at Technology as an Investment not a drain on company resources
When you have a Managed CIO you aren’t chasing broken things.
You are not being sold the new shinny object. You are being supported and advised on technology that works for your business not the other way around.
Tailored I.T. Solutions that solve problems, reduce risk and increase productivity. This helps keep money in your bottom line.
Quality Service – Individual Attention – Custom Solutions – Forward Thinking
No Friction Communication Guaranteed
Your life is already stressful, we feel that working with Us should be easy and pain free. We offer a low barrier for communication.
As an Underdog Computer and Network Support Client you can put in service requests in a multitude of formats.
- Call on your support request by phone our service desk is always available by phone 570-243-9205. Live Answer available During the working day and after hours support tech. Locally staffed!
- Email – email our helpdesk and it will automatically convert the request to a ticket for our service team to begin work
- Text – We have a company wide text number that puts your request right in front of our service team
- Chat right here on the website –
- Video right here on the website
- Facebook Message – If you feel compelled to put in a service request via facebook we will take it.
- Your own Internal Communication channels. We have connected with our clients via slack, teams or even an internal email that forwards to our help desk.
We don’t want you to over think getting support That is our Guarantee!
Throw a stone and you are bound to hit an I.T. Company that uses automation tools to provide support these days. You will find an equal amount telling you how special their tools are.
Underdog uses similar tools as our competitors but we find them less interesting and more importantly so do you!
Those tools are just a means to performing mundane automated tasks that require very little human interaction. We Add:
- Level of Security that protects our clients from threats both online and offline
- Add in a layer of Human Intervention – for the times when automation fails and stuff happens
- Combine with best practices and industry standards. This allows us to advise, steer and adopt new technology.
By doing so, it allows us to help you reduce risk, stay productive and increase profits. That is the value Underdog brings to your business.
We found it very easy to work with Underdog. He gave a very clear and professional quote, he has been promptly responsive in all communications, and the network is working great. I feel very good about using his company for any future IT needs for our business.
Barton Heights had a very successful computer upgrade due to Underdog. I met with him 2-3 months before the project and he gave us an estimate of the entire upgrade process involving 31 computers and a server. He advised us and placed the order. He also worked with us and ended up revising the estimate twice to completely satisfy our computer upgrade needs. He added true value to his service as he was willing to perform the upgrade in the evening when we were closed to minimize our down time as we are a paperless business and rely 100% on our computers. Carmine stepped up and took care of those problems as well, even though that was not his responsibility. He always responds quickly to any issue that occurs. I would highly recommend him to anyone!
I HAVE WORKED WITH CARMINE FOR MANY YEARS. HE HAS DONE EVERYTHING FROM NETWORK SERVER INSTALLATION TO PROGRAM TROUBLESHOOTING. HIS QUALITY OF WORK AND KNOWLEDGE ARE OUTSTANDING. YOU CAN ALWAYS COUNT ON Underdog TO WORK HARD FOR YOU.
Underdog makes you feel that you are his first concern if you have a Server down or you have a small printing question. We have been with Carmine for 16 years and have only received quality service.
Thank you Underdog. Will recommend you from the rooftops.
12 years in business and I have been there and done that with other IT / Computer biz, and finally found one that listens, asks questions, and comes up with a plan.
If you are having issues or just want to see if there are options for and avenues of improvement for your computer / networking needs, checkout Underdog Computer and Network Support LLC.
There are some others that are good, but I cannot express the difference enough – they actually get it! Every business IS different with different needs and processes, and they take the time to find what is best for you instead of what they think is best for you!
Thank you, Carmine J. Corridore, for allowing me to have a stress free vacation this year! I look forward to working with you in the near future for some serious upgrades!
“Underdog Computer and Network Support are amazing. They go over and above to help the small business owner Thank you Carmine for all you do”
Underdog Came out to install our Phone System. They made a complicated process easy. Brian Davis, Full Circle Removal.
We have used Underdog Computer and Networking for business and personal use. We have found them easy to schedule an appointment, very responsive, professional, and quick to isolate the problem and/or identify our real need. We highly recommend Underdog.
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