Technology is the lifeblood of business today, and you likely have a lot of it. But you may have accumulated software and hardware as you grew. Now, you have a hodgepodge of technologies never designed to work together. Consolidation can help.
Large corporations can afford an in-house IT team to keep track of all the hardware and software, but small- to medium-sized businesses often need help. Managing computers and mobile devices, and telephony print and fax systems can be overwhelming. Then, there’s all the software you need to secure, not to mention setting up data recovery in case of a disaster or emergency.
Consolidating your technology offers several benefits to companies of all sizes. A managed service provider can help.
#1 Increased Efficiency
If there’s a problem with your printers, phones, or Internet connection, you call your provider. When many vendors offer each of these services, you make several calls, which means waiting on the phone with a printer tech, phone company, or internet service provider (ISP).
When you connect with customer support, they can address only issues in one area of concern. The ISP isn’t going to know anything about your phone service, and the phone company knows zilch about printers. This disjointedness can waste a lot of time.
With an MSP, you need to make one call only. The support person will know and understand your entire system. They offer input based on how different technology interacts.
#2 Cost Savings
Lacking a holistic view of your technology and its interactions, you can end up wasting money. You might invest in a new feature for voice over IP, duplicating a capability you already have online.
Consolidating your technology with a single provider can also streamline costs. The first thing an MSP will do is to map out how your technology works together. Armed with an understanding of business needs and goals, they’ll make recommendations. You may be able to cut back on services in one area with a simple upgrade in another. Perhaps you’re paying for software licenses you no longer need. Plus, the MSP identifies opportunities for cost savings gained from bundling services.
The MSP typically charges a monthly, consolidated fee. Instead of managing several bills for every technology, you pay a single, consistent fee, which also makes budgeting much easier.
#3 Business Agility
If 2020 has taught us anything, it’s that business needs to be nimble. Yet your ability to react can be slower working with many different vendors. Simplifying your processes can streamline your response times.
An MSP will take a proactive approach to overseeing your technology needs. They want you to avoid disruptions in the first place. Partner with an MSP to keep technology current, security up to date, and systems upgraded. This frees up what IT staff you have on-site to do more business- and revenue-generating work.
#4 Supportive Partner
Individual vendors focus on selling you their particular services or systems. The overall interplay of your technology isn’t their primary concern. Yet ensuring all your technology interacts effectively and efficiently is what the MSP does best.
Working with an MSP you gain a business partner that cares about your success. The MSP’s job is to determine whether:
your business could be performing better;
your team could be collaborating more;
your processes could be more efficient;
you have the right answers to cybersecurity risks and issues;
your business has the best technological tools to meet its needs.
An MSP offers a single point of contact. That contact will understand your entire setup and how it works together. The MSP will help you make better purchasing decisions. Plus, as a true business partner, an MSP supports your agility and success. Find out more about what we can do for you today!
We found it very easy to work with Underdog. He gave a very clear and professional quote, he has been promptly responsive in all communications, and the network is working great. I feel very good about using his company for any future IT needs for our business.
Pam Watkins, Forks Bistro
Barton Heights had a very successful computer upgrade due to Underdog. I met with him 2-3 months before the project and he gave us an estimate of the entire upgrade process involving 31 computers and a server. He advised us and placed the order. He also worked with us and ended up revising the estimate twice to completely satisfy our computer upgrade needs. He added true value to his service as he was willing to perform the upgrade in the evening when we were closed to minimize our down time as we are a paperless business and rely 100% on our computers. Carmine stepped up and took care of those problems as well, even though that was not his responsibility. He always responds quickly to any issue that occurs. I would highly recommend him to anyone!
Dr. Jeremy Wentz., Barton Heights Veterinary Hospital
I HAVE WORKED WITH CARMINE FOR MANY YEARS. HE HAS DONE EVERYTHING FROM NETWORK SERVER INSTALLATION TO PROGRAM TROUBLESHOOTING. HIS QUALITY OF WORK AND KNOWLEDGE ARE OUTSTANDING. YOU CAN ALWAYS COUNT ON Underdog TO WORK HARD FOR YOU.
Tim Stump, Shawnee Mountain Ski Area
Underdog makes you feel that you are his first concern if you have a Server down or you have a small printing question. We have been with Carmine for 16 years and have only received quality service.
Dee McConnel, Straub Metal International
Thank you Underdog. Will recommend you from the rooftops.
Law Office of Maria T. Candelaria, Maria Candelaria
12 years in business and I have been there and done that with other IT / Computer biz, and finally found one that listens, asks questions, and comes up with a plan.
If you are having issues or just want to see if there are options for and avenues of improvement for your computer / networking needs, checkout Underdog Computer and Network Support LLC.
There are some others that are good, but I cannot express the difference enough - they actually get it! Every business IS different with different needs and processes, and they take the time to find what is best for you instead of what they think is best for you!
Thank you, Carmine J. Corridore, for allowing me to have a stress free vacation this year! I look forward to working with you in the near future for some serious upgrades!
Carollee Streeter Kidd, CLK Transcription
"Underdog Computer and Network Support are amazing. They go over and above to help the small business owner Thank you Carmine for all you do"
Jennifer Narkavich, My Girl Managed Services - Marketing Consultant
Underdog Came out to install our Phone System. They made a complicated process easy. Brian Davis, Full Circle Removal.
Brian Davis, Full Circle Removal
We have used Underdog Computer and Networking for business and personal use. We have found them easy to schedule an appointment, very responsive, professional, and quick to isolate the problem and/or identify our real need. We highly recommend Underdog.