Balancing user productivity with solid authentication protocols can be challenging for any organization. On one hand, it’s necessary to ensure the security of your systems and protect against unauthorized access. On the other hand, you don’t want to hinder your users’ ability to do their jobs efficiently and effectively. Here are five ways to strike a balance between these two goals:
Use multi-factor authentication: Adding an extra layer of security can go a long way in protecting against unauthorized access. This can be as simple as requiring a code sent to a user’s phone. Or email in addition to their username and password.
Set up single sign-on: Allowing a users to log in with a single set of credentials can simplify the login process. Make it easier for them to access the tools and resources they need.
Use passwordless authentication: Instead of requiring a password, some systems allow users to log in with a code sent to their phone or email, a biometric factor like a fingerprint or facial recognition, or even a hardware token. This can be more convenient for users and can also be more secure.
Implement self-service password reset: If a user forgets their password, they should be able to reset it themselves without having to contact IT. This can save time and improve productivity.
Regularly review and update your authentication protocols: As threats and technology evolve, it’s important to perform a regular review. Update your authentication protocols to ensure they are effective and secure. This could involve implementing new technologies or changing policies and procedures.
By following these guidelines, you can strike a balance between ensuring the security of your systems and maximizing user productivity. No one way is the right way, it’s important to find the right balance for your organization, as every company has different needs and priorities.