Phone Systems or PBX are great for an office. Clients call in to your main phone number. They are greeted by a phone tree or a receptionist. Transferred to your intended party.
But… What happens when you are not at your office?
What happens when your staff is working remotely?
Older PBX’s are not capable of handling a remote workforce.
If you have VOIP PBX older than 5 years you would have to jump through hoops to get your remote staff working.