SERVICE INFORMATION

Disasters can strike at any time, leaving your business in ruins. Whether it’s a natural disaster or something more man made like hackers tampering with data on their computer systems; we’re here for you! Our team is experienced and understand what needs to be done during each stage of the recovery process so that no job goes overlooked & nothing valuable gets lost.

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We understand that disasters don't always follow a set pattern

Disaster can strike at any time, but we’re prepared for the unexpected. We understand that disasters don’t always follow a set pattern and may vary in intensity or severity from one another depending on where they happen to take place.

We know the steps to help.

When a disaster strikes, it can be difficult to know what steps are necessary for recovery. Our experts have the knowledge and expertise needed in order to help try and solve your most difficult situations.

Get you back in business!

We know that disasters can strike at any time, which is why we offer disaster recovery services. Our expert team will help your business get back up and running as soon as possible so you don’t miss out on potential opportunities or create unnecessary headaches for yourself following an emergency situation like data loss or hacker attempts.

We are always available

Part of what makes our services so exceptional is that we are always available, regardless of time or holiday.

Disaster Recovery
No one should face the prospect of losing their data in a natural disaster without being prepared for it. This is why we offer IT Disaster Recovery solutions that can help your business overcome any obstacle and keep you up-to date with modern technologies, while also ensuring all employees have access to critical applications across various devices so they’re never left behind during an emergency situation!

The Right Amount of Service

It’s important to have a plan in place that covers all your bases when it comes time for disasters or emergencies. A backup will help restore service quickly so users aren’t left without access, but what do these things even mean? They’re not magical spells–they won’t make any difference if there is no electricity! We understand how to help during an emergency and can keep critical information safe during it.

SERVICE INFO

Maintenance 100%
System Survey 100%
Time Management 100%

NORMAL HOURS

Week Days 8:00 – 6:00

Available outside business hours for emergencies

  570-243-9205

LOCATION

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We Offer Professional IT Support In Poconos

We are your one-stop shop for all of the tech support that you need. Our experts offer a wide range and depth in their knowledge, so if it’s anything from fixing PC problems to helping out with server management or even just troubleshooting general computer issues then we’ve got someone who can help!

Managed Services

You can rest easy when you put your IT support needs in our hands. Never worry about extensive downtime again with our 24/7 monitoring services.

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VoIP Services

Is your current phone system not keeping up with the demands of your business? A new Voice over IP (VoIP) telephone system may be in order.

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Network Security

Our goal is to provide you with the best network security protection possible, while also keeping your unique needs and budget in mind.

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Help Desk

When you need assistance with network and PC issues, software support, or virus removal, Underdog Computer and Network Support is here to help you.

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What Makes Us Different Can Be Spelled Out In Our Core Values

The IT support team has a set of core values that they work to every day. These include being responsive, providing excellent customer service and technical expertise when needed with an emphasis on transparency throughout all interactions which promote rapid resolution for clients’ needs without compromising good principles or practices such as security at any point in time!

Teaching

Education is at the forefront of what we do. The willingness to share our knowledge with our clients and Co-Workers.

Humble

OUR Goal is to NEVER talk down or be superior to another. We Never mistake being knowledgeable for being superior. We Use our knowledge to help teach someone. “A rising tide lifts all boats”.

Resourcefulness

We can Pivot and change directions in a heartbeat. Being resourceful, able to think outside the box to get a solution. We Have a thirst for the answer, being able to seek!

Excellence

We always aim to do our best. We leave nothing on the field. You are always looking to better ourselves. Learn more, Do more, Be More!

Transparency

Being an open book to our Clients and Co-Workers! We do what we say. We walk the walk and talk the talk. Being truthful no matter how hard that truth is. It’s a trust circle or bond we create with our co-workers and clients.

Resolution

Finding a resolution that fits your needs is our priority. We only want to help solve all your IT problems and finding the correct solution that not only solves the situation but helps you understand what is going on is our priority.

QUALITY GUARANTEE

With our IT Quality Guaranteed, you can be confident that your company’s information is safe and secure.
The quality of the hardware from which we run our systems has been carefully considered in order to ensure optimum performance with minimal down-time for maintenance or repairs when problems arise!

FREE QUOTE

Do you need help with any IT Services? Fill out this form to get in touch.

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