SERVICE INFORMATION

Is your current phone system not keeping up with the demands of your business, or do you find your company missing calls, or worse yet sales due to lacking functionality or features?

A new Voice over IP (VoIP) telephone system from Underdog Computer and Network Support may be in order. With our new VoIP solutions in Poconos, you can rest assured that your business needs will be met and far exceeded.

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Features that you’ll use

If you want to take a call on your laptop, or on your cell phone when you’re on the go, or you’d like to access a phone number without any hassle, then Underdog Computer and Network Support’s VoIP services are definitely for you.

Low-cost and easy to install

Installing and setting up a new VoIP system in your office is easier and more affordable than you might expect. Our trained staff will not only provide all of the necessary training and help to make the transition smooth and worry-free, but we can also help you find the right solution that meets your budget.

The ability to take on your company’s workload

With optimized technology, your VoIP system will never go down because too many calls are being made, and the system can grow with your business.

We are always available

Part of what makes our managed services so exceptional is that we are always available, regardless of time or holiday.

Vo-IP Services
With VoIP, you don’t have to worry about your phone line or broadband speed. With the latest technology and equipment available today (Voice over Internet Protocol), we can provide services that are up-to 4x faster than traditional methods of communications! This means less waiting on hold with customer support teams–and more time doing what really matters: Work

The Right Amount of Service

Managed IT services are a great way to reduce the risk of data breaches and system outages. Underdog Computer and Network Support offers full-service solutions that include network management, security scanning as well backup systems for your business’s sensitive information.
A managed service can also help you avoid high fixed costs by providing 24/7 support around bandwidth utilization rates which means we’ll always have someone ready in case something goes wrong!

SERVICE INFO

Maintenance 100%
System Survey 100%
Time Management 100%

NORMAL HOURS

Week Days 8:00 – 6:00

Available outside business hours for emergencies

  570-243-9205

LOCATION

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We Offer Professional IT Support In Poconos

We are your one-stop shop for all of the tech support that you need. Our experts offer a wide range and depth in their knowledge, so if it’s anything from fixing PC problems to helping out with server management or even just troubleshooting general computer issues then we’ve got someone who can help!

Managed Services

You can rest easy when you put your IT support needs in our hands. Never worry about extensive downtime again with our 24/7 monitoring services.

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VoIP Services

Is your current phone system not keeping up with the demands of your business? A new Voice over IP (VoIP) telephone system may be in order.

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Network Security

Our goal is to provide you with the best network security protection possible, while also keeping your unique needs and budget in mind.

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Help Desk

When you need assistance with network and PC issues, software support, or virus removal, Underdog Computer and Network Support is here to help you.

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What Makes Us Different Can Be Spelled Out In Our Core Values

The IT support team has a set of core values that they work to every day. These include being responsive, providing excellent customer service and technical expertise when needed with an emphasis on transparency throughout all interactions which promote rapid resolution for clients’ needs without compromising good principles or practices such as security at any point in time!

Teaching

Education is at the forefront of what we do. The willingness to share our knowledge with our clients and Co-Workers.

Humble

OUR Goal is to NEVER talk down or be superior to another. We Never mistake being knowledgeable for being superior. We Use our knowledge to help teach someone. “A rising tide lifts all boats”.

Resourcefulness

We can Pivot and change directions in a heartbeat. Being resourceful, able to think outside the box to get a solution. We Have a thirst for the answer, being able to seek!

Excellence

We always aim to do our best. We leave nothing on the field. You are always looking to better ourselves. Learn more, Do more, Be More!

Transparency

Being an open book to our Clients and Co-Workers! We do what we say. We walk the walk and talk the talk. Being truthful no matter how hard that truth is. It’s a trust circle or bond we create with our co-workers and clients.

Resolution

Finding a resolution that fits your needs is our priority. We only want to help solve all your IT problems and finding the correct solution that not only solves the situation but helps you understand what is going on is our priority.

QUALITY GUARANTEE

With our IT Quality Guaranteed, you can be confident that your company’s information is safe and secure.
The quality of the hardware from which we run our systems has been carefully considered in order to ensure optimum performance with minimal down-time for maintenance or repairs when problems arise!

FREE QUOTE

Do you need help with any IT Services? Fill out this form to get in touch.

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