Fear of Change shouldn't stop you from Changing horrible service

Fear of Change?

It is easy to think your current I.T. provider has the keys to the kingdom. They know your most inner technology secrets.

An I.T. provider that is no longer a fit for your business whether they are providing horrible service or just don’t align with your business should not be a reason to not switch.

We will take care of it for you.

That’s right leave it to us. When you sign on with Underdog Computer and Network Support we will handle the switching.

  • We will interact with the previous I.T. provider get all the passwords, services and documentation switched
  • Handle password changes
  • Perform a review of licenses and charges
  • Keep the continuity of service with no downtime to your business

With our unique on-boarding checklist we make sure all the boxes are checked when you cut ties with your previous I.T. Provider.

No Friction Communication Guaranteed

Your life is already stressful, we feel that working with Us should be easy and pain free. We offer a low barrier for communication.

As an Underdog Computer and Network Support Client you can put in service requests in a multitude of formats.

  • Call on your support request by phone our service desk is always available by phone 570-243-9205. Live Answer available During the working day and after hours support tech. Locally staffed!
  • Email – email our helpdesk and it will automatically convert the request to a ticket for our service team to begin work
  • Text – We have a company wide text number that puts your request right in front of our service team
  • Chat right here on the website –
  • Video right here on the website
  • Facebook Message – If you feel compelled to put in a service request via facebook we will take it.
  • Your own Internal Communication channels. We have connected with our clients via slack, teams or even an internal email that forwards to our help desk.

We don’t want you to over think getting support That is our Guarantee!

Frictionless is like a flowing river
Managed IT Support by Underdog Computer and Network Support helps keep your business safe In a unsafe world, Underdog uses process and standards to keep your business secure and future proof.

Stay Safe! Be Productive! Future Proof Your Business with Underdog Serenity Care Manage IT Support Solutions!

Technology is changing quickly and there is so much of it out there! It’s like a Chinese Menu! So many options and many of them look the same. Without an understanding of what they do and how they fit your business. Many Businesses are:

  • Put At Risk: They don’t buy the right technology for their business or industry and leaves them open to security risks and legal risks.
  • Loss Productivity: Without proper expertise, you may overbuy technology which makes employees productivity inefficient.
  • Losing Profit: when there are issues it stops you and your employees from doing what makes you money.

Identify the Gaps in your Technology Support

You are not in the I.T. support business but so many small businesses insist on managing their own technology problems themselves.

Like the proverbial onion you peel back the top layer, technology and computer support are a bit more complicated than that. Technology has become so inexpensive that many businesses find it cheaper to just throw away the computer, the printer, the switch or whatever else and buy a new one.

Business that employ a Manage CIO to support their technology enjoy the following benefits:

  • Properly configured and maintained Computers
  • Less Malware, Spyware and viruses’ overall
  • Technical Support on hand for when things just happen!
  • Productive Employees because they get to focus on your business instead of Technology Support
  • Less “Technology” headaches – When you partner with a Managed CIO, you get back to the business of your business. We handle the technology.

When you partner with Underdog, you start to worry less about downtime and the cost of technology and more about the return on investment your technology provides you. The fog begins to lift and you see the light on the other side

 

The road ahead is uncertain. Having predictable and budget friendly Manage IT Support clears the flog giving you safe travels

Quiet the Noise on Technology Support

Quiet the noise with Tailored Technology Solutions from Underdog Network and Support

Underdog Brings a Truly proactive approach to technology support! We have spent almost 2 decades perfecting our business model. We want you to experience what dozens of businesses in the Stroudsburg, Poconos, Wilkes Barre / Scranton, and Lehigh Valley area are experiencing! We don’t just fix broken things! We are your true Technology Partner. We are your Manage CIO.

Underdog Computer and Network Support. Your Manage CIO
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Same Day Response **
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Quality Service – Individual Attention – Custom Solutions – Forward Thinking

Underdog Serenity Care

Managed I.T. Services

Underdog Professional Services

Underdog Professional Services

VOIP - Cloud Based PBX Solutions

Underdog Cloud Based PBX Solutions

Security Cameras Systems and Solutions

We found it very easy to work with Underdog. He gave a very clear and professional quote, he has been promptly responsive in all communications, and the network is working great. I feel very good about using his company for any future IT needs for our business.
Pam Watkins, Forks Bistro
Barton Heights had a very successful computer upgrade due to Underdog.  I met with him 2-3 months before the project and he gave us an estimate of the entire upgrade process involving 31 computers and a server.  He advised us and placed the order.  He also worked with us and ended up revising the estimate twice to completely satisfy our computer upgrade needs.  He added true value to his service as he was willing to perform the upgrade in the evening when we were closed to minimize our down time as we are a paperless business and rely 100% on our computers.  Carmine stepped up and took care of those problems as well, even though that was not his responsibility.  He always responds quickly to any issue that occurs.  I would highly recommend him to anyone!
Dr. Jeremy Wentz., Barton Heights Veterinary Hospital

I HAVE WORKED WITH CARMINE FOR MANY YEARS.  HE HAS DONE EVERYTHING FROM NETWORK SERVER INSTALLATION TO PROGRAM TROUBLESHOOTING.  HIS QUALITY OF WORK AND KNOWLEDGE ARE OUTSTANDING.   YOU CAN ALWAYS COUNT ON Underdog TO WORK HARD FOR YOU.

Tim Stump, Shawnee Mountain Ski Area
Underdog makes you feel that you are his first concern if you have a Server down or you have a small printing question.  We have been with Carmine for 16 years and have only received quality service.
Dee McConnel, Straub Metal International
Thank you Underdog.  Will recommend you from the rooftops.
Law Office of Maria T. Candelaria, Maria Candelaria

12 years in business and I have been there and done that with other IT / Computer biz, and finally found one that listens, asks questions, and comes up with a plan.

If you are having issues or just want to see if there are options for and avenues of improvement for your computer / networking needs, checkout Underdog Computer and Network Support LLC.

There are some others that are good, but I cannot express the difference enough – they actually get it! Every business IS different with different needs and processes, and they take the time to find what is best for you instead of what they think is best for you!

Thank you, Carmine J. Corridore, for allowing me to have a stress free vacation this year! I look forward to working with you in the near future for some serious upgrades!

Carollee Streeter Kidd, CLK Transcription

“Underdog Computer and Network Support are amazing. They go over and above to help the small business owner Thank you Carmine for all you do”

Jennifer Narkavich, My Girl Managed Services - Marketing Consultant

Underdog Came out to install our Phone System. They made a complicated process easy. Brian Davis, Full Circle Removal.

Brian Davis, Full Circle Removal

We have used Underdog Computer and Networking for business and personal use.  We have found them easy to schedule an appointment, very responsive, professional, and quick to isolate the problem and/or identify our real need.  We highly recommend Underdog.

Denise Flietman, Spread Eagle Realty

Jill Reeder, Pearl S Buck International

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