Your internet used to meet your needs. You could check social media and stream a TV show whenever you wanted without trouble. Now, since working from home, you’re finding your internet service more frustrating: it’s too slow when you want to send and receive large work files, or erratic when you take part in video meetings. Here’s help.

Blame your service provider

Ah, the familiar pastime – blaming someone else. The problem could be with your provider.

Yes, it’s a good idea to keep your expenses low, and that budget internet provider may not have been a problem in the past. But internet service providers (ISPs) may save money by buying less bandwidth. Bandwidth impacts the data transfer rate, which makes a difference to downloads and connectivity. ISPs might also oversell their capabilities, betting that everyone won’t be online at the same time. Yet, now, everyone is!

Switching to a higher-quality ISP can help address your connectivity concerns. It’s a good idea to find out what kind of connectivity they’re offering, too.

Some people are fortunate to live in places with full-fiber connections. This new technology uses fiberoptic cable to send more data, more quickly. Other people have to rely on providers using copper cables. Copper cables are old school and designed to carry call data as electrical pulses. The further your internet signals travel, the more your signal strength falters.

If poor wired infrastructure to your home is the issue, swap instead to point-to-point Wi-fi, 4G, or 5G. For instance, for Wi-fi, you’d install a Wi-fi dish on your roof pointing to a nearby wireless provider. With a 4G connection, you’d be using cell phone towers. 5G is the same, but you’ll find it faster if its available.

Redundancy is another way to go. Your existing wired connection may be fine most of the time, but you’ll have a backup in place. You can roll over to the 4G option if the wired internet goes down.

Sorry, the problem’s at your end

It’s possible the root of your internet problems is right there in your home or neighborhood. You are no longer the only person using your internet connection. You could be trying to download something on one computer while your partner is taking a video call. Maybe you also have kids online in an online classroom or looking for a supply llama in Fortnite.

Even if you’re only trying to watch Netflix, just as you used to, you might notice you’re lagging more than before. There are probably more neighbors on their Wi-Fi, too, which can result in congestion in your area.

If you can switch to a 5 GHz connection, do so. The speed will improve. Plus, you’ll find you’re not in competition with as many others, as many home Wi-Fi setups are on the 2.4 GHz frequency.

There’s a solution out there

The solution to your work-from-home internet woes will vary. It depends on your location, what’s around, and the internet service options available.

You don’t have to troubleshoot your internet on your own. There’s no one-size-fits-all solution, but our tech experts can help find the right fit for your needs. Contact us today 570-243-9205

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Client Testomonials

We found it very easy to work with Carmine. He gave a very clear and professional quote, he has been promptly responsive in all communications, and the network is working great. I feel very good about using his company for any future IT needs for our business.

Pam Watkins, Forks Bistro

Barton Heights had a very successful computer upgrade due to Carmine.  I met with him 2-3 months before the project and he gave us an estimate of the entire upgrade process involving 31 computers and a server.  He advised us and placed the order.  He also worked with us and ended up revising the estimate twice to completely satisfy our computer upgrade needs.  He added true value to his service as he was willing to perform the upgrade in the evening when we were closed to minimize our down time as we are a paperless business and rely 100% on our computers.  Carmine stepped up and took care of those problems as well, even though that was not his responsibility.  He always responds quickly to any issue that occurs.  I would highly recommend him to anyone!

Dr. Jeremy Wentz., Barton Heights Veterinary Hospital

I HAVE WORKED WITH CARMINE FOR MANY YEARS.  HE HAS DONE EVERYTHING FROM NETWORK SERVER INSTALLATION TO PROGRAM TROUBLESHOOTING.  HIS QUALITY OF WORK AND KNOWLEDGE ARE OUTSTANDING.   YOU CAN ALWAYS COUNT ON CARMINE TO WORK HARD FOR YOU.

Tim Stump, Shawnee Mountain Ski Area

Carmine makes you feel that you are his first concern if you have a Server down or you have a small printing question.  We have been with Carmine for 16 years and have only received quality service.

Dee McConnel, Straub Metal International

Thank you Carmine.  Will recommend you from the rooftops.

Law Office of Maria T. Candelaria, Maria Candelaria

12 years in business and I have been there and done that with other IT / Computer biz, and finally found one that listens, asks questions, and comes up with a plan.

If you are having issues or just want to see if there are options for and avenues of improvement for your computer / networking needs, checkout Underdog Computer and Network Support LLC.

There are some others that are good, but I cannot express the difference enough – they actually get it! Every business IS different with different needs and processes, and they take the time to find what is best for you instead of what they think is best for you!

Thank you, Carmine J. Corridore, for allowing me to have a stress free vacation this year! I look forward to working with you in the near future for some serious upgrades!

Carollee Streeter Kidd, CLK Transcription

“Underdog Computer and Network Support are amazing. They go over and above to help the small business owner Thank you Carmine for all you do”

Jennifer Narkavich, My Girl Managed Services - Marketing Consultant

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