“You must never confuse faith that you will prevail in the end—which you can never afford to lose —with the discipline to confront the most brutal facts of your current reality, whatever they might be.” ~ James Stockdale

You Shouldn’t let Fear stop you

Maybe you have outgrown your current I.T. provider?
Maybe they are no longer performing?
More often they are just not keeping up with the latest technology!
You need to do what is best for business but you think they hold the “Keys to your Technology Kingdom”. For that reason you put up with

  • Horrible Support
  • Excessive Downtime
  • Slow performing Computers
  • Wasted Man Hours

If they no longer hold your best interest they become a liability to you not an asset.

IT goes beyond fixing computers

How much downtime can your business afford? Contrary to what most people think, Technology support has gotten more difficult not less. You need an I.T. provider that is having conversations with you on business outcomes not fixing broken things.

Conversations you should be having with your I.T. provider

  • Future Growth of your business
  • Keeping your business safe
  • Keeping your employees productive
  • Maximizing profits using technology

This is what Most Business Believe about their Current Technology

The reality there is more going on beneath the surface then most business owners are aware

What you don’t know can hurt you

Cyber criminals only need to be successful once! I.T. providers today are dealing with a lot behind the scenes.

Cyber crime has become big business and has been on the rise during the COVID shutdown. With a distributed workforce you are more at risk of failing victim without a proper strategy in place.

By understanding your business and your business goals. Underdog is able to have conversations with you about the proper technology choices to make based on your needs. We layer in security to help lower your risk.

We can’t prevent(no one can) a cyber crime from happening but by

  • Following Industry Standards
  • Customizing an IT plan for your business
  • Advising you of technology needs
  • Layering in Security
  • Educating your employees

We lower your risk and in the event of disaster we are right by your side getting you up quicker!

No Friction Communication Guaranteed

Your life is already stressful, we feel that working with Us should be easy and pain free. We offer a low barrier for communication.

As an Underdog Computer and Network Support Client you can put in service requests in a multitude of formats.

  • Call on your support request by phone our service desk is always available by phone 570-243-9205. Live Answer available During the working day and after hours support tech. Locally staffed!
  • Email – email our helpdesk and it will automatically convert the request to a ticket for our service team to begin work
  • Text – We have a company wide text number that puts your request right in front of our service team
  • Chat right here on the website –
  • Video right here on the website
  • Facebook Message – If you feel compelled to put in a service request via facebook we will take it.
  • Your own Internal Communication channels. We have connected with our clients via slack, teams or even an internal email that forwards to our help desk.

We don’t want you to over think getting support That is our Guarantee!

Frictionless is like a flowing river
Underdog Computer and Network Support. Your Manage CIO
0%
Same Day Response **
0Minutes
Average Time to Resolve a Problem **
0%
Per Day Spent on Reactive Tickets **

Quality Service – Individual Attention – Custom Solutions – Forward Thinking

We found it very easy to work with Underdog. He gave a very clear and professional quote, he has been promptly responsive in all communications, and the network is working great. I feel very good about using his company for any future IT needs for our business.
Pam Watkins, Forks Bistro
Barton Heights had a very successful computer upgrade due to Underdog.  I met with him 2-3 months before the project and he gave us an estimate of the entire upgrade process involving 31 computers and a server.  He advised us and placed the order.  He also worked with us and ended up revising the estimate twice to completely satisfy our computer upgrade needs.  He added true value to his service as he was willing to perform the upgrade in the evening when we were closed to minimize our down time as we are a paperless business and rely 100% on our computers.  Carmine stepped up and took care of those problems as well, even though that was not his responsibility.  He always responds quickly to any issue that occurs.  I would highly recommend him to anyone!
Dr. Jeremy Wentz., Barton Heights Veterinary Hospital

I HAVE WORKED WITH CARMINE FOR MANY YEARS.  HE HAS DONE EVERYTHING FROM NETWORK SERVER INSTALLATION TO PROGRAM TROUBLESHOOTING.  HIS QUALITY OF WORK AND KNOWLEDGE ARE OUTSTANDING.   YOU CAN ALWAYS COUNT ON Underdog TO WORK HARD FOR YOU.

Tim Stump, Shawnee Mountain Ski Area
Underdog makes you feel that you are his first concern if you have a Server down or you have a small printing question.  We have been with Carmine for 16 years and have only received quality service.
Dee McConnel, Straub Metal International
Thank you Underdog.  Will recommend you from the rooftops.
Law Office of Maria T. Candelaria, Maria Candelaria

12 years in business and I have been there and done that with other IT / Computer biz, and finally found one that listens, asks questions, and comes up with a plan.

If you are having issues or just want to see if there are options for and avenues of improvement for your computer / networking needs, checkout Underdog Computer and Network Support LLC.

There are some others that are good, but I cannot express the difference enough – they actually get it! Every business IS different with different needs and processes, and they take the time to find what is best for you instead of what they think is best for you!

Thank you, Carmine J. Corridore, for allowing me to have a stress free vacation this year! I look forward to working with you in the near future for some serious upgrades!

Carollee Streeter Kidd, CLK Transcription

“Underdog Computer and Network Support are amazing. They go over and above to help the small business owner Thank you Carmine for all you do”

Jennifer Narkavich, My Girl Managed Services - Marketing Consultant

Underdog Came out to install our Phone System. They made a complicated process easy. Brian Davis, Full Circle Removal.

Brian Davis, Full Circle Removal

We have used Underdog Computer and Networking for business and personal use.  We have found them easy to schedule an appointment, very responsive, professional, and quick to isolate the problem and/or identify our real need.  We highly recommend Underdog.

Denise Flietman, Spread Eagle Realty

Jill Reeder, Pearl S Buck International

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