Computers break at challenging times. Always. And there’s no worse time than the holiday season. Your employees want to spend time with family and friends, relaxing and reminiscing. They do not want to wait around for a fix or to find a replacement. That’s one reason a managed service provider (MSP) is a good choice year-round.
Many businesses have more work at the end of the year. An employee saddled with a laptop that won’t load necessary business applications is not productive. A wider system problem is even more costly. According to Gartner, “the average cost of network downtime is around $5,600 per minute.” Do you want to lose about $300,000 an hour during your busy season?
Even businesses that close the office for the holiday season have employees trying to get work done before the vacation. A broken computer is not going to help them meet their deadlines.
Relying on the break-fix model of computer care isn’t going to serve you well during the holiday season. Even those companies with a dedicated IT person could struggle when something goes wrong if that individual is already away for the holidays.
At many times of year, you’re patient: you can wait for someone to come in and fix that desktop or deal with the printer that’s acting up. But, if you’re calling a company in sporadically, they have no obligation to be available when you need help. If they’re backed up, you’ll need to try the next option for computer repair that came up in your Google search.
Also, computer help hired at short notice won’t know your particular setup or business needs. Their focus is on getting you up and running now. They won’t weigh short- and long-term approaches that fit your specific objectives.
Prepare for the Worst with MSP Support
Partnering with an MSP gives your business a different experience. For one thing, there is always an IT expert on call to assist you. They have also learned your IT setup and may even have installed your computers in the first place. That means there’s no steep learning curve to figure out a unique system configuration. They can quickly identify the problem and get you back up and running.
Additionally, an MSP will understand your business objectives and your unique technology considerations. For example, they’re not going to suggest you replace a broken laptop with a desktop, not when your people move around to meet clients and brainstorm with colleagues.
Contracting with an MSP, you won’t have to worry about exorbitant fees for computer help during holidays. You’ll pay a fixed monthly fee that offers financial and strategic predictability.
Your MSP partner is also invested in your business success. Knowing you are approaching a peak period, they can prepare your setup to be more resilient. They will also know to scale up cloud computing services when you’re bringing in more people to get the job done. Or, recognizing your business is on a break, they could schedule time-consuming upgrades or integrations for the lull.
At any point in the year, an MSP can also help your business reduce costs. By providing the best technology for your tasks and putting disaster protection in place, an MSP doubles operational efficiency, too.
Sign on with an MSP early, and go into every holiday season knowing there are IT elves on call if you need them. Don’t wait until disaster strikes to start looking for help. Learn more by calling us at 570-243-9205.
We found it very easy to work with Underdog. He gave a very clear and professional quote, he has been promptly responsive in all communications, and the network is working great. I feel very good about using his company for any future IT needs for our business.
Pam Watkins, Forks Bistro
Barton Heights had a very successful computer upgrade due to Underdog. I met with him 2-3 months before the project and he gave us an estimate of the entire upgrade process involving 31 computers and a server. He advised us and placed the order. He also worked with us and ended up revising the estimate twice to completely satisfy our computer upgrade needs. He added true value to his service as he was willing to perform the upgrade in the evening when we were closed to minimize our down time as we are a paperless business and rely 100% on our computers. Carmine stepped up and took care of those problems as well, even though that was not his responsibility. He always responds quickly to any issue that occurs. I would highly recommend him to anyone!
Dr. Jeremy Wentz., Barton Heights Veterinary Hospital
I HAVE WORKED WITH CARMINE FOR MANY YEARS. HE HAS DONE EVERYTHING FROM NETWORK SERVER INSTALLATION TO PROGRAM TROUBLESHOOTING. HIS QUALITY OF WORK AND KNOWLEDGE ARE OUTSTANDING. YOU CAN ALWAYS COUNT ON Underdog TO WORK HARD FOR YOU.
Tim Stump, Shawnee Mountain Ski Area
Underdog makes you feel that you are his first concern if you have a Server down or you have a small printing question. We have been with Carmine for 16 years and have only received quality service.
Dee McConnel, Straub Metal International
Thank you Underdog. Will recommend you from the rooftops.
Law Office of Maria T. Candelaria, Maria Candelaria
12 years in business and I have been there and done that with other IT / Computer biz, and finally found one that listens, asks questions, and comes up with a plan.
If you are having issues or just want to see if there are options for and avenues of improvement for your computer / networking needs, checkout Underdog Computer and Network Support LLC.
There are some others that are good, but I cannot express the difference enough - they actually get it! Every business IS different with different needs and processes, and they take the time to find what is best for you instead of what they think is best for you!
Thank you, Carmine J. Corridore, for allowing me to have a stress free vacation this year! I look forward to working with you in the near future for some serious upgrades!
Carollee Streeter Kidd, CLK Transcription
"Underdog Computer and Network Support are amazing. They go over and above to help the small business owner Thank you Carmine for all you do"
Jennifer Narkavich, My Girl Managed Services - Marketing Consultant
Underdog Came out to install our Phone System. They made a complicated process easy. Brian Davis, Full Circle Removal.
Brian Davis, Full Circle Removal
We have used Underdog Computer and Networking for business and personal use. We have found them easy to schedule an appointment, very responsive, professional, and quick to isolate the problem and/or identify our real need. We highly recommend Underdog.